Introduction to Alarm Panel Monitoring

Learn how alarm systems work and how to maximize their effectiveness. This module covers arming modes, security zones, panic buttons, and emergency dispatch processes, giving you the knowledge to stay safe and in control.

A/ Powers to Arrest & Use of Force Refresher PSO

This comprehensive course comprises 15 modules that cover all aspects of the Powers to Arrest and Use of Force Refresher and its implications within the security guard profession and the BSIS exam that will get you compliant with yearly training!

Active Shooter Response 5 Minutes Briefing

Provides essential information to prepare for and respond in the event of an active shooter or similar type of attack

Active Shooter Response GC

Provides essential information to prepare for and respond in the event of an active shooter or similar type of attack

Active Shooter Response in the Workplace - English

Provides essential information to prepare for and respond in the event of an active shooter or similar type of attack

Active Shooter Response- Outdoor Events

Equip yourself with the essential skills to respond to active shooter incidents at outdoor events. This module covers threat identification, evacuation protocols, hiding strategies, and self-defense tactics. Through practical scenarios and expert guidance, you'll gain the confidence to act swiftly and ensure safety in critical situations. Enroll now to enhance your preparedness and protect yourself and others effectively.

Active Shooter Response PSO

Provides essential information to prepare for and respond in the event of an active shooter or similar type of attack

All Access Discount Pass

Authority to Question

Provides the participant with the foundation on how to question subjects or suspects as a security guard

Authority to Question PSO

This module teaches security guards how to effectively question suspects, conduct inspections, and de-escalate tense situations. It covers their authority, key questioning techniques, and strategies for maintaining control in stressful or hostile environments.

Authority to Question GC

This module teaches security guards how to effectively question suspects, conduct inspections, and de-escalate tense situations. It covers their authority, key questioning techniques, and strategies for maintaining control in stressful or hostile environments.

Bleeding Control Basics

Severe bleeding can be fatal within minutes. This module covers essential techniques like direct pressure, wound packing, and tourniquet use to stabilize victims until medical help arrives.

BSIS Administrative Liability

This course explains the administrative liability issues security professionals face under BSIS regulations. It covers licensing rules, disciplinary processes, and the consequences of non-compliance.

BSIS Code & Regulations

This course helps participants understand the BSIS Code & Regulations as they apply to private security. It covers licensing types, renewal processes, and incident reporting requirements.

Client and Public Perception

Enhance your media relations skills with our specialized e-learning module for security professionals. Learn to handle media inquiries, manage paparazzi, leverage social media, and craft effective holding statements.

Communicating with First Responders

In this module, you will learn how to effectively communicate with First Responders during emergencies. You’ll explore when and how to call 911, what information to provide, and how to assist and follow directions from responders.

Communication Systems / Radio Communication

This module provides essential training on effective communication tools in security operations. Participants will learn about different types of radios, proper radio etiquette, standardized codes, common jargon, and phone usage to enhance coordination and response efficiency.

Communications & Use of Force

This module is specifically designed to train participants on the acceptable responses and communication techniques related to the use of force.

Communications and Use of Force GC

This module is specifically designed to train participants on the acceptable responses and communication techniques related to the use of force.

Communications and Use of Force PSO

This module is specifically designed to train participants on the acceptable responses and communication techniques related to the use of force.

Contractor/Employer Liability

This course explores the complexities of contractor and employer liability in the security industry. It covers key legal exposures and accountability involving clients, contractors, guards, and supervisors.

Coordinating and Sharing of Critical Information

Criminal & Civil Liability

Provides the participant with the knowledge to identify the difference between personal civil liability, criminal liability, and employer liability

Criminal & Civil Liability GC

Provides the participant with the knowledge to identify the difference between personal civil liability, criminal liability, and employer liability

Criminal & Civil Liability PSO

Provides the participant with the knowledge to identify the difference between personal civil liability, criminal liability, and employer liability

Daily Activity Report Writing

Master the art of writing clear, professional Daily Activity Reports (DAR) in our course! Learn how to document your shift, patrols, interactions, and incidents effectively, boosting your professionalism and communication skills. Enroll now and take your reporting to the next level!

English as a Second Language

This module provides non-native English-speaking security officers with tools to improve their English communication. Through focused exercises and grammar reviews, participants will build confidence and competence for their roles.

Ethics and Professionalism

This course is designed to train the participant to better understand the importance of high ethical standards and the level of professionalism of which security officers must conduct themselves.

Factors to Consider Before Making an Arrest

Provides the participant with the definition of an arrest and the role played by a security guard

Factors to Consider Before Making an Arrest GC

This module helps participants understand what constitutes an arrest and how security guards might legally affect one if necessary. It covers the definition of an arrest, the differences between misdemeanors and felonies, and proper handcuffing techniques.

Factors to Consider Before Making an Arrest PSO

This module helps participants understand what constitutes an arrest and how security guards might legally affect one if necessary. It covers the definition of an arrest, the differences between misdemeanors and felonies, and proper handcuffing techniques.

First Aid Overview

This course provides an overview of first aid best practices. It is important to note that this information is not considered a certification, replacement, or license to provide first aid, CPR, or any type of emergency medical care.

Gender Sensitivity Awareness

This Gender Sensitivity Awareness module trains participants to recognize and respond to gender sensitivity issues. You'll learn respectful communication, appropriate use of pronouns, and inclusive practices. It's a key step toward creating respectful and inclusive environments

Incident Report Writing

Learn how to create clear, detailed, and professional reports using the 5 Ws/1 H, distinguish facts from opinions, and include essential details. Master the tools to document incidents effectively for investigations and legal reviews. Start now!

Intel Gathering

This module is designed to help the participant understand when a security guard should use direct or indirect questions and the techniques used for each to gather information.

This course will introduce the participant to: Identify the benefit of direct questions, Understand the importance of elicitation and Acknowledge the different ways to extract information from people

Intro to Internal Communications

Objectives:

This course is designed to train the participant to understand internal communications strategies to ensure they communicate clearly and consistently with their team.

This course will build an informational framework related to:

Client Communications
Supervisor/Management Communications
Maintaining Professional Interpersonal Communications
Pass Down Notes, BOLOs and Alerts

Intro to Terrorism and WMDs

This foundational module, serves as the cornerstone of the Terrorism and Weapons of Mass Destruction (WMD) Course. Originating in response to the 9/11 attacks, its primary aim is to equip security officers with the skills to identify, prevent, and mitigate similar threats.

Introduction to Emergency Responses

Provides the participant with the knowledge to identify the difference between personal civil liability, criminal liability, and employer liability

Introduction to Public Relations

This course equips security professionals with essential public relations skills to interact effectively with the public. Emphasizing honesty, trustworthiness, and high moral character.

Introduction to Security Camera Monitoring

Learn the basics of surveillance camera systems, including live monitoring techniques, playback, exporting footage, and operating PTZ (Pan-Tilt-Zoom) cameras. This course equips you with essential skills to manage and monitor modern security systems effectively.

Legal Standards for Use of Force

This module is designed to train the participant to understand the legal standards for use of force. The course will teach the participant to: 
Understand legal standards for use of force and their implications.
Recognize the legally required duty to intercede.
Understand how to recognize implicit and explicit bias.
Recognize and understand the elements of cultural competency

Legal Standards for Use of Force GC

This module is designed to train the participant to understand the legal standards for use of force. The course will teach the participant to: 
Understand legal standards for use of force and their implications.
Recognize the legally required duty to intercede.
Understand how to recognize implicit and explicit bias.
Recognize and understand the elements of cultural competency

Legal Standards for Use of Force PSO

This module is designed to train the participant to understand the legal standards for use of force. The course will teach the participant to: 
Understand legal standards for use of force and their implications.
Recognize the legally required duty to intercede.
Understand how to recognize implicit and explicit bias.
Recognize and understand the elements of cultural competency

Making an Arrest

Provides the participant with the knowledge of proper arrest procedures and the tools available

Making an Arrest GC

This module trains participants on proper arrest procedures, including restraint techniques, less-than-lethal tools, and conducting searches after arrests. It also covers the Merchant Privilege Rule and its implications in security settings.

Making an Arrest PSO

This module trains participants on proper arrest procedures, including restraint techniques, less-than-lethal tools, and conducting searches after arrests. It also covers the Merchant Privilege Rule and its implications in security settings.

Mass Casualty First Aid Response

This course provides a basic introduction to Mass Casualty First Aid Response. It teaches how to stay safe, identify and manage victims, and apply core triage principles. Ideal for those seeking awareness, not certification.

Media Relations

Enhance your media interaction skills with our Media Relations module, designed for security professionals. Learn how to handle media questions, deal with paparazzi, manage social media, and create effective holding statements. Gain insights on what to say, what not to say, and how to refer questions to the appropriate parties. Enroll today to confidently navigate media interactions and protect your organization's reputation.

Objectively Reasonable Use of Force

This module is designed to define and help the participant understand what Objectively Reasonable Force is and in which situations force should be applied or avoided.

Objectively Reasonable Use of Force GC

This module is designed to define and help the participant understand what Objectively Reasonable Force is and in which situations force should be applied or avoided.

Objectively Reasonable Use of Force PSO

This module is designed to define and help the participant understand what Objectively Reasonable Force is and in which situations force should be applied or avoided.

Observation and Patrol Techniques

This module is designed to train the participate how to better observe their surroundings while engaging in patrol tours on duty as a security officer.

Observing Suspects and Suspicious Activity

In this module, we will introduce the student to the following topics related to Observing Suspects and Suspicious Activity, including:

Identifying Suspicious People & Behavior
Identifying Suspicious Vehicles
Identifying Suspicious Items (what's a-typical or out-of-place)
Suspicious Person Interdiction - Trespassing

Racial Sensitivity Awareness

This module introduces participants to the key concepts of racial sensitivity awareness. It equips security professionals with the knowledge to recognize and address various forms of racism, including systemic, verbal, and behavioral, while promoting respectful and inclusive practices in the workplace.

Recognizing Gender and Racial Discrimination

This module is designed to train the participant to better understand & recognize gender & racial harassment  as well as discrimination.

Religious Cultural Sensitivity and Awareness

Learn how religious and cultural awareness can enhance your professionalism and effectiveness as a security officer.

Report Writing

Provides the participant with the tools to properly write incident reports as well as to build a good relationship with law enforcement

Report Writing GC

In this module, participants will learn how to write clear and effective incident reports, gather and document evidence, and use photo and video in reporting. The course also covers techniques to foster positive relationships with law enforcement, ensuring accurate communication and collaboration during investigations.

Provides the participant with the tools to properly write incident reports as well as to build a good relationship with law enforcement

Report Writing PSO

In this module, participants will learn how to write clear and effective incident reports, gather and document evidence, and use photo and video in reporting. The course also covers techniques to foster positive relationships with law enforcement, ensuring accurate communication and collaboration during investigations.

Provides the participant with the tools to properly write incident reports as well as to build a good relationship with law enforcement

Role of Security Guards with Regards to Liability

This course introduces the key responsibilities of security guards in relation to liability. It focuses on understanding risk and exploring strategies to reduce, transfer, or eliminate it in professional settings.

Role/Responsibility of Security

Provides the participant identify and understand the role of a security officer and their restrictions

Role/Responsibility of Security GC

Provides the participant identify and understand the role of a security officer and their restrictions

Role/Responsibility of Security PSO

Provides the participant identify and understand the role of a security officer and their restrictions

Security Company's Civil Liability

This course introduces civil liability risks faced by security companies. It covers legal concepts, image damage, contract losses, and potential litigation outcomes under BSIS regulations.

Security Officer's Personal Liability

This course introduces the concept of personal liability in the security profession. It covers criminal, civil, and administrative liabilities, as well as long-term impacts on a guard’s professional image.

Substance Abuse and Mental Illness

This course is designed to train the participant to better understand the challenges in handling situations with individuals suffering from substance abuse and/or mental illnesses. 

Suspicious Activities Identification and Reporting

Through this module, participants will acquire the knowledge and skills necessary to actively contribute to creating a safer environment through vigilant observation and timely reporting, thereby bolstering overall security measures.

Suspicious Mail/Packages EAPs

This module provides essential guidelines for identifying and responding to suspicious mail or packages. Participants will learn how to develop and implement Emergency Action Plans (EAPs) to ensure safety in potential threat situations.

Terrorism Awareness

Provides the participant with the definition of terrorism, the types and the stages of a terrorism attack

Terrorism Awareness GC

Provides the participant with the definition of terrorism, the types and the stages of a terrorism attack

Terrorism Awareness PSO

Provides the participant with the definition of terrorism, the types and the stages of a terrorism attack

Terrorism Planning Cycle

This module is designed to introduce the participant to the Terrorism Planning Cycle & Pre-Incident Indicators.

The Nature of Terrorism

This module is designed to introduce the participant to the Nature of Terrorism and the Terrorism Planning Cycle.

The Role of a Security Officer in Preventing WMDs

This module is designed to introduce the participant to the role security professionals play in preventing the usage of Weapons of Mass Destruction (WMDs) by terrorists

Understanding Human Behavior and Body Language

This module is designed to train the participant to better understand human behavior and how that behavior may impact your role as a security professional.

Use of Force Bias

This module is designed to train the participant to understand biases which may be present during Use of Force situations

Use of Force Bias GC

This module is designed to train the participant to understand biases which may be present during Use of Force situations

Use of Force Bias PSO

This module is designed to train the participant to understand biases which may be present during Use of Force situations

Use of Force for Review and Analysis

This module is designed to help the participant understand the differences between a compliant and non-compliant subject, the importance of defensive tactics in situations requiring it, and how an officer determines if they are allowed to use lethal force.

Use of Force for Review and Analysis GC

This module is designed to help the participant understand the differences between a compliant and non-compliant subject, the importance of defensive tactics in situations requiring it, and how an officer determines if they are allowed to use lethal force.

Use of Force for Review and Analysis PSO

This module is designed to help the participant understand the differences between a compliant and non-compliant subject, the importance of defensive tactics in situations requiring it, and how an officer determines if they are allowed to use lethal force.

Use of Force Scenario Training

In this module, we will apply an understanding of the use of force principles based on our environment in a realistic and meaningful way.

Use of Force Scenario Training GC

In this module, we will apply an understanding of the use of force principles based on our environment in a realistic and meaningful way.

Use of Force Scenario Training PSO

In this module, we will apply an understanding of the use of force principles based on our environment in a realistic and meaningful way.

Use of Force Supervisor Responsibilities

This module is meticulously crafted to equip participants with a profound understanding of a supervisor's responsibilities in Use of Force situations

Use of Force Supervisor Responsibilities GC

This module is meticulously crafted to equip participants with a profound understanding of a supervisor's responsibilities in Use of Force situations

Use of Force Supervisor Responsibilities PSO

This module is meticulously crafted to equip participants with a profound understanding of a supervisor's responsibilities in Use of Force situations

Verbal Skills and Crisis Intervention

This course is designed to train the participant to better understand the verbal skills required for conflict/crisis intervention. 

Weapons of Mass Destruction Types

This module is designed to educate participants about the types of WMDs.

WMD Incident Management / Response

This module is designed to introduce the participant to WMD Incident Management & Response strategies.

Workplace Self Assessment Table Top Exercise

This module is prompts participants to identify and mitigate potential threats in their workplace through the lens of a potential criminal.

Workplace Violence & Active Shooter Preparedness

Provides the participant with an understanding of emergency preparedness fundamentals in different environments.

Workplace Violence & Active Shooter Prevention

Provides the participant knowledge of suspicious activities identification and reporting to prevent an attack.