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    • Security Supervisor
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AEGIS Security & Investigations > Home > California Proprietary Security Officer (PSO) Training

California Proprietary Security Officer (PSO) Training

New Proprietary Security Officers: The Proprietary Security Officer training is the basic security license issued by the California Bureau of Security & Investigative Services. PSO training is the first step new guards must complete in order to submit their application to the State of California. While PSO license allows applicants to work as an unarmed security officer for a single in-house employer.

The first 8 hours (Powers to Arrest & Use of Force) must be completed in person, in a classroom setting, with an instructor physically present, at an authorized training facility. AEGIS does not currently offer live initial Powers to Arrest & Use of Force. This program is intended to complete Mandatory Core Courses as well as provide a Powers to Arrest & Use of Force Refresher.

Step 1: After completing live Powers to Arrest & Use of Force training, all Californa PSO applicants are required to:
  • Obtain a Live Scan DOJ/FBI background check by a certified Live Scan operator : https://oag.ca.gov/fingerprints/locations
  • Apply for California Bureau of Security and Investigations Guard Card Online: https://www.bsis.ca.gov/licenses.shtml
  • Pay the BSIS registration fees online.
 Step 2: All Security Officers are required to complete an additional 8 hours of core training within the first 180 days. This includes:
  • Public Relations
  • Communication and its Significance
  • FREE BONUS: First Aid/CPR Review
 Step 3: All Security Officers are required to complete an annual 8 hour refresher. Our bundle includes:
  • Powers to Arrest & Use of Force

  • Introduction to Alarm Panel Monitoring

    Learn how alarm systems work and how to maximize their effectiveness. This module covers arming modes, security zones, panic buttons, and emergency dispatch processes, giving you the knowledge to stay safe and in control.

    $10.00

  • A/ Powers to Arrest & Use of Force Refresher PSO

    This comprehensive course comprises 15 modules that cover all aspects of the Powers to Arrest and Use of Force Refresher and its implications within the security guard profession and the BSIS exam that will get you compliant with yearly training!

    $25.00

  • A/ PSO 16 Hour + 8 hour Powers to Arrest & Use of Force Refresher Bundle

    This full 24-hour certification bundle includes BSIS-compliant training on Powers to Arrest, Use of Force, liability, documentation, communication, emergency response, and more. Includes exam and certificate.

    $75.00

  • Active Shooter Response PSO

    Provides essential information to prepare for and respond in the event of an active shooter or similar type of attack

    $10.00

  • Authority to Question PSO

    This module teaches security guards how to effectively question suspects, conduct inspections, and de-escalate tense situations. It covers their authority, key questioning techniques, and strategies for maintaining control in stressful or hostile environments.

    $10.00

  • BSIS Administrative Liability

    This course explains the administrative liability issues security professionals face under BSIS regulations. It covers licensing rules, disciplinary processes, and the consequences of non-compliance.

    $10.00

  • BSIS Code & Regulations

    This course helps participants understand the BSIS Code & Regulations as they apply to private security. It covers licensing types, renewal processes, and incident reporting requirements.

    $10.00

  • Client and Public Perception

    Enhance your media relations skills with our specialized e-learning module for security professionals. Learn to handle media inquiries, manage paparazzi, leverage social media, and craft effective holding statements.

    $10.00

  • Communicating with First Responders

    In this module, you will learn how to effectively communicate with First Responders during emergencies. You’ll explore when and how to call 911, what information to provide, and how to assist and follow directions from responders.

    $10.00

  • Communication and its Significance Course

    Master clear, respectful, and effective communication, verbal, written, and radio-based. This course trains security professionals in teamwork, professionalism, cultural sensitivity, and critical communication protocols for any situation.

    $45.00

  • Communication Systems / Radio Communication

    This module provides essential training on effective communication tools in security operations. Participants will learn about different types of radios, proper radio etiquette, standardized codes, common jargon, and phone usage to enhance coordination and response efficiency.

    $10.00

  • Communications and Use of Force PSO

    This module is specifically designed to train participants on the acceptable responses and communication techniques related to the use of force.

    $10.00

  • Communications for handling difficult people

    This course teaches communication strategies for dealing with difficult people. Participants will learn how to defuse tense situations, maintain professionalism, and respond appropriately under pressure.

    $10.00

  • Conflict Management with difficult people

    This course equips security professionals with effective strategies to manage conflicts in violent, stressful, or unusual situations. Participants will learn how to respond quickly, defuse tensions, and work toward practical solutions.

    $10.00

  • Contractor/Employer Liability

    This course explores the complexities of contractor and employer liability in the security industry. It covers key legal exposures and accountability involving clients, contractors, guards, and supervisors.

    $10.00

  • Criminal & Civil Liability PSO

    Provides the participant with the knowledge to identify the difference between personal civil liability, criminal liability, and employer liability

    $10.00

  • Daily Activity Report Writing

    Master the art of writing clear, professional Daily Activity Reports (DAR) in our course! Learn how to document your shift, patrols, interactions, and incidents effectively, boosting your professionalism and communication skills. Enroll now and take your reporting to the next level!

    $10.00

  • Emergency Procedures

    This course prepares participants to effectively respond to a wide range of emergencies through structured action plans, ensuring safety, control, and proper coordination during critical incidents.

    $20.00

  • English as a Second Language

    This module provides non-native English-speaking security officers with tools to improve their English communication. Through focused exercises and grammar reviews, participants will build confidence and competence for their roles.

    $10.00

  • Ethics and Professionalism

    This course is designed to train the participant to better understand the importance of high ethical standards and the level of professionalism of which security officers must conduct themselves.

    $10.00

  • Factors to Consider Before Making an Arrest PSO

    This module helps participants understand what constitutes an arrest and how security guards might legally affect one if necessary. It covers the definition of an arrest, the differences between misdemeanors and felonies, and proper handcuffing techniques.

    $10.00

  • Gender Sensitivity Awareness

    This Gender Sensitivity Awareness module trains participants to recognize and respond to gender sensitivity issues. You'll learn respectful communication, appropriate use of pronouns, and inclusive practices. It's a key step toward creating respectful and inclusive environments

    $10.00

  • Handling Difficult People

    This course provides security professionals and frontline staff with the skills to effectively manage, de-escalate, and communicate with difficult individuals in high-stress situations.

    $20.00

  • Hostage communication - Negotiating as Hostage or as Security

    This course introduces the fundamentals of hostage communication and negotiation, equipping security professionals with strategies to assess threats, buy time, de-escalate crises, and manage incidents until specialized responders arrive.

    $10.00

  • Incident Report Writing

    Learn how to create clear, detailed, and professional reports using the 5 Ws/1 H, distinguish facts from opinions, and include essential details. Master the tools to document incidents effectively for investigations and legal reviews. Start now!

    $10.00

  • Intel Gathering

    This module is designed to help the participant understand when a security guard should use direct or indirect questions and the techniques used for each to gather information.

    This course will introduce the participant to: Identify the benefit of direct questions, Understand the importance of elicitation and Acknowledge the different ways to extract information from people

    $10.00

  • Intro to Internal Communications

    Objectives:

    This course is designed to train the participant to understand internal communications strategies to ensure they communicate clearly and consistently with their team.

    This course will build an informational framework related to:

    Client Communications
    Supervisor/Management Communications
    Maintaining Professional Interpersonal Communications
    Pass Down Notes, BOLOs and Alerts

    $10.00

  • Introduction to Emergency Responses

    Provides the participant with the knowledge to identify the difference between personal civil liability, criminal liability, and employer liability

    $10.00

  • Introduction to Public Relations

    This course equips security professionals with essential public relations skills to interact effectively with the public. Emphasizing honesty, trustworthiness, and high moral character.

    $10.00

  • Introduction to Security Camera Monitoring

    Learn the basics of surveillance camera systems, including live monitoring techniques, playback, exporting footage, and operating PTZ (Pan-Tilt-Zoom) cameras. This course equips you with essential skills to manage and monitor modern security systems effectively.

    $10.00

  • Introduction to verbal diffusion with difficult people

    This course focuses on verbal diffusion techniques to effectively manage interactions with difficult individuals. It equips participants with strategies to reduce tension, ensure safety, and foster constructive communication in the field.

    $10.00

  • Legal Standards for Use of Force PSO

    This module is designed to train the participant to understand the legal standards for use of force. The course will teach the participant to: 
    Understand legal standards for use of force and their implications.
    Recognize the legally required duty to intercede.
    Understand how to recognize implicit and explicit bias.
    Recognize and understand the elements of cultural competency

    $10.00

  • Liability/Legal Aspects Course

    Learn how to minimize legal risks and operate within California law and BSIS regulations. This course covers liability types, real-world scenarios, and strategies to reduce exposure through proper conduct and decision-making.

    $20.00

  • Making an Arrest PSO

    This module trains participants on proper arrest procedures, including restraint techniques, less-than-lethal tools, and conducting searches after arrests. It also covers the Merchant Privilege Rule and its implications in security settings.

    $10.00

  • Media Relations

    Enhance your media interaction skills with our Media Relations module, designed for security professionals. Learn how to handle media questions, deal with paparazzi, manage social media, and create effective holding statements. Gain insights on what to say, what not to say, and how to refer questions to the appropriate parties. Enroll today to confidently navigate media interactions and protect your organization's reputation.

    $10.00

  • Negotiating with Difficult People

    This course introduces participants to effective negotiation techniques when dealing with difficult individuals. It emphasizes listening, understanding, and finding common ground to reach constructive outcomes.

    $10.00

  • Negotiating with Difficult People

    This course introduces participants to effective negotiation techniques when dealing with difficult individuals. It emphasizes listening, understanding, and finding common ground to reach constructive outcomes.

    $10.00

  • Objectively Reasonable Use of Force PSO

    This module is designed to define and help the participant understand what Objectively Reasonable Force is and in which situations force should be applied or avoided.

    $10.00

  • Observation & Documentation Course

    Develop the core skills every security officer needs: observing, documenting, and reporting. This course covers patrol techniques, intel gathering, suspicious activity recognition, and accurate report writing to ensure clear, professional responses in the field.

    $20.00

  • Observation and Patrol Techniques

    This module is designed to train the participate how to better observe their surroundings while engaging in patrol tours on duty as a security officer.

    $10.00

  • Observing Suspects and Suspicious Activity

    In this module, we will introduce the student to the following topics related to Observing Suspects and Suspicious Activity, including:

    Identifying Suspicious People & Behavior
    Identifying Suspicious Vehicles
    Identifying Suspicious Items (what's a-typical or out-of-place)
    Suspicious Person Interdiction - Trespassing

    $10.00

  • Public Relations Course

    Gain the interpersonal and ethical skills needed to build trust, defuse conflict, and represent your organization with professionalism. This course covers de-escalation, cultural sensitivity, ethics, and effective public engagement.

    $20.00

  • Racial Sensitivity Awareness

    This module introduces participants to the key concepts of racial sensitivity awareness. It equips security professionals with the knowledge to recognize and address various forms of racism, including systemic, verbal, and behavioral, while promoting respectful and inclusive practices in the workplace.

    $10.00

  • Recognizing Gender and Racial Discrimination

    This module is designed to train the participant to better understand & recognize gender & racial harassment  as well as discrimination.

    $10.00

  • Religious Cultural Sensitivity and Awareness

    Learn how religious and cultural awareness can enhance your professionalism and effectiveness as a security officer.

    $10.00

  • Report Writing PSO

    Learn to write clear, effective incident reports with proper evidence collection and documentation. This course covers photo and video evidence, fact vs. conclusion, and building positive relationships with law enforcement.
    Provides the participant with the tools to properly write incident reports as well as to build a good relationship with law enforcement

    $10.00

  • Role of Security Guards with Regards to Liability

    This course introduces the key responsibilities of security guards in relation to liability. It focuses on understanding risk and exploring strategies to reduce, transfer, or eliminate it in professional settings.

    $10.00

  • Role/Responsibility of Security PSO

    Provides the participant identify and understand the role of a security officer and their restrictions

    $10.00

  • Security Company's Civil Liability

    This course introduces civil liability risks faced by security companies. It covers legal concepts, image damage, contract losses, and potential litigation outcomes under BSIS regulations.

    $10.00

  • Security Company's Criminal Liability

    This course focuses on the criminal liability risks that security companies may face. It includes government penalties, asset seizures, and the importance of liability insurance coverage.

    $10.00

  • Security Officer's Personal Liability

    This course introduces the concept of personal liability in the security profession. It covers criminal, civil, and administrative liabilities, as well as long-term impacts on a guard’s professional image.

    $10.00

  • Substance Abuse and Mental Illness

    This course is designed to train the participant to better understand the challenges in handling situations with individuals suffering from substance abuse and/or mental illnesses. 

    $10.00

  • Suspicious Mail/Packages EAPs

    This module provides essential guidelines for identifying and responding to suspicious mail or packages. Participants will learn how to develop and implement Emergency Action Plans (EAPs) to ensure safety in potential threat situations.

    $10.00

  • Terrorism Awareness PSO

    Provides the participant with the definition of terrorism, the types and the stages of a terrorism attack

    $10.00

  • Understanding Human Behavior and Body Language

    This module is designed to train the participant to better understand human behavior and how that behavior may impact your role as a security professional.

    $10.00

  • Use of Force Bias PSO

    This module is designed to train the participant to understand biases which may be present during Use of Force situations

    $10.00

  • Use of Force for Review and Analysis PSO

    This module is designed to help the participant understand the differences between a compliant and non-compliant subject, the importance of defensive tactics in situations requiring it, and how an officer determines if they are allowed to use lethal force.

    $10.00

  • Use of Force Scenario Training PSO

    In this module, we will apply an understanding of the use of force principles based on our environment in a realistic and meaningful way.

    $10.00

  • Use of Force Supervisor Responsibilities PSO

    This module is meticulously crafted to equip participants with a profound understanding of a supervisor's responsibilities in Use of Force situations

    $10.00

  • Verbal Skills and Crisis Intervention

    This course is designed to train the participant to better understand the verbal skills required for conflict/crisis intervention. 

    $10.00

AEGIS Security & Investigations is a full-service security, investigative, training & consulting solution. Our approach is focused on our clients’ unique needs.

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