Customer Service Oriented Security
Module details
Being a great security professional isn’t just about handling threats, it’s also about delivering excellent customer service. How you interact with guests, staff, and patrons can prevent issues before they even begin, while building trust and respect for your role.
In this module, you’ll learn to:
- Use the right tools to create a safe and positive customer service experience.
- Harness verbal communication to manage security effectively.
- Take control of situations through tone and language, defusing tension before it escalates.
By the end of this training, you’ll not only protect your environment. you’ll also elevate the guest experience and stand out as a security professional who leads with respect and authority.
Base price $10.00
