Communicating with First Responders

Module details

This module is designed to prepare you for professional and legally appropriate interactions with process servers in the workplace. Throughout this course, you will learn who process servers are, the legal context in which they operate, and how to respond confidently and correctly when approached.

You’ll explore the following key topics:  

• What process servers do and why they may visit your workplace 
•  How to recognize and verify a process server’s purpose 
•  Who is authorized to accept legal documents on behalf of your organization 
•  Effective communication techniques to stay calm, clear, and professional 
•  How to direct process servers appropriately based on company protocols 
•  When and how to issue trespass warnings, if necessary and applicable
  

By the end of this course, you'll be equipped with the knowledge and confidence to manage encounters with process servers in a way that protects your organization and supports a safe, respectful environment.         

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