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Number of Seats Price Per Seat
1-25 $45.00
26-100 $44.00
101-500 $43.00
500+ $42.00
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 In Person Group Training

Live in person group training may be available. Request Info

Handling Difficult People 

Course details

The Handling Difficult People course is designed to prepare participants for challenging interactions that may arise in professional and security environments. Through practical techniques, proven communication strategies, and scenario-based learning, students will gain the confidence to defuse tension, manage conflict, and negotiate effectively even in high-pressure situations. 

This training includes the following modules:

  • Communications for Handling Difficult People 
  • Conflict Management with Difficult People 
  • Negotiating with Difficult People 
  • Introduction to Verbal Diffusion with Difficult People 
  • Hostage Communication – Negotiating as Hostage or as Security 
  • Suicidal Communication


Base Price $20.00



Course Includes

Communications for Handling Difficult People

$15.00 Value


Conflict Management w/ Difficult People

$15.00 Value


Negotiating with Difficult People

$15.00 Value


Hostage Communication - Negotiating as a hostrage or as security


$15.00 Value


Suicidal Communication


$15.00 Value



Verbal Diffiusion w/ difficult people

$15.00 Value